CUSTOMER SUPPORT
Contact
Have a question about a product, your order or our store? The Luma Wellness support team is here to help.
Please contact us using the details below or complete the contact form on this page. We aim to respond within 1–2 business days.
Email: [YOUR SUPPORT EMAIL]
Customer support hours: Monday–Friday, 9:00 AM–5:00 PM
When contacting us about an existing order, please include:
- Your full name
- Order number
- Email address used at checkout
- A brief description of your request
For product-related questions, review the product description, ingredients, directions and warnings shown on the packaging before use.
Luma Wellness products are intended for adults aged 18 and over. Please do not send sensitive medical information through the contact form. For medical advice, consult a qualified healthcare professional.